Your student details

For students whose car or motorcycle training has already been arranged and who need to register their details.

Training already arranged?

Has your school or employer arranged your driving training? Has someone bought you a lesson package without registering your details? You can submit your student details here.

Two ways to get started

When you buy driving training in our online shop, you enter the student’s details at checkout. You do not need to fill in a separate registration form after your purchase. Browse driving training.

If your training has been arranged through a school or company with an agreement with us, or someone close to you has bought it without registering your details, use the form below. We will review your registration within two working days.

There is no registration fee. Buying a gift card does not automatically register the recipient as a student. If you buy driving training for someone else in our online shop, enter their student details at checkout.

Student details

Enter the student’s details. * Required fields.

Enter your Swedish personal identity number (personnummer) or coordination number (samordningsnummer), using 10 or 12 digits.

Your driving training

Has someone else bought your training? Enter their name or the order reference.

Tell us about any questions or requests here.

Privacy Policy

Privacy policy – Caroli Trafikskola

Last updated: 30 October 2026

Who is responsible for your personal data?

Caroli Förarutbildning AB is the controller of the personal data we process when you buy from our online shop, book training or are a student with us. Here we explain which data we collect, why, how long we keep it and your rights under the General Data Protection Regulation (GDPR).

Company

Caroli Förarutbildning AB (Caroli Trafikskola)

Company registration number

556965-5938

Address

Mäster Nilsgatan 20, 211 26 Malmö

Telephone

040-656 60 60

Email

E-post

Which personal data do we process?

We collect data directly from you when you make a purchase, book or contact us.

  • Identity and contact details: name, Swedish personal identity number or coordination number, address, email address and phone number.
  • Purchases and training: orders, payments, gift cards, booked lessons and courses, and your training progress.
  • Communication: questions and messages sent by form, email, phone, chat or text message.
  • Technical information: IP address and similar information generated when you use our website.
  • Photos: only if you have agreed to us taking and using photos of you.

We need your identity and contact details for you to make a purchase and attend training with us. Without them, we cannot accept your order or register you with Transportstyrelsen.

Why do we process your personal data?

Each purpose has a legal basis under Article 6 of the GDPR.

Purpose

Legal basis

Managing purchases, payments, gift cards and delivery of training

Contract

Booking lessons and courses and following your training progress

Contract

Reporting to Transportstyrelsen, for example completed risk training

Legal obligation

Bookkeeping and receipts

Legal obligation (the Swedish Bookkeeping Act)

Answering questions and providing customer service

Legitimate interest

Sending newsletters and offers to you as a customer

Legitimate interest – you can opt out at any time

Improving our services, systems and security

Legitimate interest

Using photographs of you in marketing

Consent

About Swedish personal identity numbers

We process your Swedish personal identity number because this is clearly justified for reliable identification, as required by Chapter 3, Section 10 of the Swedish Data Protection Act. We need it to register your training with Transportstyrelsen, ensure that the right student receives the right training, and check gift cards and campaign benefits per student. Your personal identity number is not shown to unauthorised persons and is not used for marketing.

Who do we share your personal data with?

We never sell your personal data. We only share it when necessary for the purposes described above.

  • Public authorities: Transportstyrelsen (the Swedish Transport Agency) and other authorities when required by law.
  • Suppliers (data processors): companies that help us with online sales, payments, booking systems, IT services, email and text messages. They may only process your data according to our instructions and have agreements with us.
  • Payment service providers: when you pay, the payment provider processes your data under its own terms.

We aim to process data within the EU/EEA. If a supplier processes data outside the EU/EEA, we ensure that the transfer has a basis under the GDPR, for example the European Commission's standard contractual clauses.

How long do we keep your personal data?

We keep data for as long as needed for its purpose and then delete it.

Data

Retention period

Student and training records

During training and for 2 years after the last activity

Accounting records, such as receipts and invoices

7 years after the end of the financial year (the Swedish Bookkeeping Act)

Gift cards

The card’s validity period plus the time required for accounting

Marketing

Until you opt out, but no longer than 2 years after your latest purchase

Photographs

Until you withdraw your consent

Customer service matters

2 months after the matter is closed

Your rights

You have the right to:

  • know what data we hold about you and receive a copy (a subject access request)
  • have inaccurate data corrected
  • have data erased when it is no longer needed or has no legal basis
  • restrict processing in certain circumstances
  • object to processing based on legitimate interest – you can always object to marketing
  • receive data you have provided to us in a machine-readable format (data portability)
  • withdraw consent at any time, without affecting processing that has already taken place

Contact us at E-post or by post. We may need to confirm your identity before providing data. We respond within one month.

If you are unhappy with how we process your personal data, you can complain to Integritetsskyddsmyndigheten (IMY), the Swedish Authority for Privacy Protection, www.imy.se.

Cookies and changes

Our separate cookie policy explains how we use cookies. We may update this privacy policy. The latest version is always available on our website, and we will inform you of significant changes.

General Terms
Before you book

All prices include VAT. Eye tests, photographs, theory tests, driving tests and issuing the driving licence are paid for separately.

Payment and training packages

  • Pay before your lesson or course starts. If you use a service you have not yet paid for, we send an invoice with an invoice fee.

  • Package prices apply when you pay in advance and follow our training plan. Previously unpaid lessons cannot be paid for at the package discount. Training packages and purchased training services are personal and cannot be transferred.

  • The package discount is valid for one year from the payment date, even if our standard prices rise during that year.

  • After one year, the discount expires. What you paid for unused parts can be used as credit for one more year, up to two years from the payment date in total. The credit is deducted from the standard price applicable at the time. You pay any difference.

Example: if you have SEK 1,000 in credit for skid training and it costs SEK 1,900 when you want to take it, you pay the SEK 900 difference.

Gift cards and digital theory

  • Gift cards are valid for one year. Online purchases normally have a 14-day cancellation period. After this period, we do not refund the card if you change your mind. You can use it for the rest of its validity period.

  • Digital theory is valid for up to one year. Access ends when you obtain a driving licence for the relevant category. It may also be withdrawn if you stop training or misuse the service. Activated theory counts as used if you end your training or package.

Cancellations and illness

  • Driving lessons: cancel by 13:00 on the preceding working day, excluding public holidays. A Monday lesson normally needs to be cancelled by Friday at 13:00.

  • Three or more driving lessons in the same week: if you cancel with less than seven days’ notice, we charge the equivalent of one lesson. The exception for acute illness also applies here.

  • Risk training: cancel by 13:00 five days before the course starts. This applies to both part 1 and part 2 for cars and motorcycles.

  • Late cancellation: we may charge the full price of the lesson or course. Cancellations cannot be made on public holidays.

  • Acute illness: tell us you are ill and provide a certificate from a doctor, employer or school within one week of the day you became ill. With a certificate, you do not have to pay for the session missed on the first day of illness. If you remain ill, you must cancel future sessions yourself.

If we cancel a lesson, we notify you as soon as possible and offer a new time where possible.

Bookings, risk training and driving tests

  • You can book a maximum of two driving lessons per week in total before 08:00 or after 15:00. To book more, agree this with reception or your instructor first. Otherwise, we may cancel bookings exceeding the limit.

  • Keep track of your balance and book only sessions you have paid for and intend to use. If you repeatedly reserve times you do not intend to use, we may cancel your remaining lessons. Any outstanding debt must be paid before you book again.

  • To book risk training part 2, you must have followed the training plan or meet your instructor’s requirements for taking part.

  • Driving tests we book for you are provisional. We may reschedule or cancel the test if you have not yet reached the goals in the training plan.

Cancellation rights and refunds

As a private individual, you normally have a 14-day right to cancel a distance purchase. Contact us if you want to cancel.

  • If you end your training or package before one year has passed, the package discount ends. We deduct the services you have used at standard prices. We may also charge a fee of 10 percent of the price of the remaining services. Any money left after these deductions is refunded.

  • If you obtain your driving licence before the package is one year old, we refund what you actually paid for unused driving lessons, provided we booked your driving test and you continued taking lessons with us until you obtained your licence.

  • Once one year has passed from the payment date, we do not buy back services under our terms. This also applies if you pass the driving test with lessons left. Unused services can still be used within the validity periods above.

Example: a lesson costs SEK 960 at the standard price and SEK 900 in your package. If you obtain your licence before the package is one year old and meet the conditions above, you receive SEK 1,800 back for two unused lessons.

   

Ready for the next step? We’re here to help at every step.

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